PostSet
Help

Support

Questions? Email us.

A real person reads every message, usually within 12–24 hours.

support@postset.app
Common questions
How do I delete my account?

In the app, go to Settings → Delete account and type DELETE to confirm. This permanently deletes your account, your clips and their videos, your comments, likes, saved clips, friends and settings. It can't be undone, so save any clips you want to keep first.

Can't sign in? Email support@postset.app from the address on your account and we'll delete it for you.

How do I report a clip or block someone?

To report a clip, tap ⋯ on it, then Report clip. To report a comment, tap the flag next to it. To report someone's name, tap ⋯ next to it, then Report name. We review every report.

To block someone, tap ⋯ next to their name, then Block. You won't see each other's clips, comments or names anywhere on PostSet, and they aren't told. You can unblock them in Settings → Blocked people.

Someone posted an intimate image of me

Use the form at postset.app/remove. You don't need an account. Most clips are hidden as soon as you send the form, and every request is handled within 48 hours.

Copyright complaints

Email legal@postset.app with a link to the clip, the work you own, and your contact details. Accounts that repeatedly post other people's work are closed.

I can't sign in, or my account was suspended

If your sign-in code doesn't arrive, check your spam folder. For anything else, including a suspended account, email support@postset.app from the address on your account.